Tuesday, November 29, 2011

Cheryl Morgan Appointed Director (AKA "Supreme Commander") of Professional Services

Those of you who have been with me from the beginning, who have followed me from the heady, expectant days of youth to the chastened threshold of middle age--those who, in other words, visit this page on a regular basis to catch the latest goings-on from EnvisionWare, Inc.--will probably have figured out by now that The Man in the Purple Shirt works for the Professional Services Department. You may have heard of--or even known--Field Commander Kristin Sjulson, who led our fine department through many a bracing winter campaign, or, before and sometimes beside her, the gallant Nova Chase, who now heads the EnvisionWare Departments of Support and Quality Assurance with grace and candor. Well, once again, a new leaf has been turned over (as the old-timers say), and I am here to announce a NEW Director (or, as I like to say, Supreme Commander) of Professional Services: the brave and bold Cheryl Morgan. All hyperbole aside, Ms. Morgan is an exceptionally qualified choice to lead our department, and my colleagues and I are very much looking forward to working with her as we enter our next phase of delivering to, and partnering with, public libraries worldwide. Here is the official press release:

Atlanta, GA, November 28, 2011 – EnvisionWare, a leading provider of self‐service and
library efficiency solutions, announced today the appointment of Cheryl Morgan as Director
of Professional Services.

In this role, Cheryl will oversee customer implementations for EnvisionWare hardware and
software products. She and her team will also work with customers to determine the best
configurations, settings, and options based on their needs and goals.

“For technology to work as efficiently and effectively as possible, we must work in
partnership with our customers to understand their objectives and challenges,” said
EnvisionWare COO Scott Fothergill. “Cheryl brings practical, hands‐on experience with
implementing and managing library technology. We are proud to have her leading our
professional services team.”

Prior to joining EnvisionWare, Cheryl spent nine years at Forsyth County Public library in
Georgia, where she was Assistant Director for Information Technology. Before that, she
spent three years as Library Systems Specialist and Network Field Engineer for Interface
Electronics. Cheryl has also worked in academic libraries, serving as Technical Services
Librarian for Howard Community College in Maryland and Catalog and Systems Librarian
for Trinity College (now Trinity University) in Washington, D.C. She holds a Master of
Science in Library Science (MSLS) from Clarion University in Pennsylvania and a Master of
Science in Administration (MSA) from Trinity College.

“I get great satisfaction in helping libraries leverage technology to provide better service to
their communities,” said Morgan. “I look forward to working with our customers to help
them accomplish their customer service goals.”

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