Tuesday, September 13, 2011

Customer and Product Updates

King County Library System Selects EnvisionWare
KCLS, voted Library of the Year 2011 by Library Journal and Cengage, has selected EnvisionWare's computer and print management solutions, PC Reservation® and LPT:One™. "PC & Print Reservation is one of the most impactful and visible systems to our library patrons," said Jed Moffitt, director of information technology services. "With so many technology initiatives on our plate, we needed an established, reliable, and mature system with a team we could count on. EnvisionWare has an outstanding reputation for customer service and dependability. Their system is also flexible enough to handle our unique technology needs, including our open source ILS.”

Authentication and Accounting Module (AAM)™ - Product Release v. 3.17
This new version of AAM provides compatibilty with Server 2003/2008/2008R2, Vista and Windows 7 on 32 and 64-bit platforms.   Registry settings will automatically migrate into a preference file -- the configuration interface remains unchanged.  This new version is designed to automatically support any released version of MySQL as well as MS-Jet/Access.

LPT:One™ Print Cost Control - Service Pack Release v. 4.7.2
The 4.7.2 Service Pack incorporates the latest hotfixes for version 4.7 and it adopts the latest version of EnvisionWare System Monitor, which is now protected against downgrade and designed in conformance to the certified file structure for the latest versions of Windows.

What's Ahead

Over the course of the next three months EnvisionWare will deliver several new products and updates:
    · EnvisionWare eCommerce Services™ v. 3.0
Includes new processors and multiple implementation architectures, major system enhancements including multiple methods of controlling itemized fines as well as improved handling of itemized fine payment for touch screen kiosks.
    · EnvisionWare Media Case Controller (EMC2)™ v. 251
Delivers speed, improved user interface and system recovery capabilities for customers with Clear-Vu and Kwik Cases.
    · EnvisionWare RFID Suite™ v 2.3
Provides support for additional proprietary vendor data models including older models in order to assist customers that are migrating from other systems to EnvisionWare.   Delivers the latest interface for EnvisionWare Media Case Controller (Spectrum and Kwik Models).
A new and improved user interface for staff offers more intuitive operation, keyboard interaction and self healing workflow for incomplete sets.  There are speed, workflow and other enhancements that affect operations with most major ILS commercial and open source platforms.
    · OneStop™ Service Pack v. 1.10
Includes fixes and improvements for issues reported by customers and is compatible with version 2.3 of the EnvisionWare RFID Suite
    · PC Reservation® Service Pack v. 3.5.11
Major performance enhancements are the focus of this service pack along with a number of improvements requested by customers
    · PC Reservation® V4 Update
New options for control menu layout, font size and default locations and other system improvements requested by customers
    · New EnvisionWare Conversion Options
Complementing the current choices for the powerful Mobile Station and the kit that adds conversion to existing staff stations, EnvisionWare will deliver a new Portable Conversion Cart in three models: One includes a table computer, another offers a laptop and the third uses existing customer laptops.  All Carts provide 8 hours of in-stack battery life, automated tag dispensing and rapid conversion capabilities.  EnvisionWare has recently introduced another new option for turnkey tag installation/conversion which permits worry-free migration to RFID at remarkable speed and with a 100% performance guarantee.

There are more updates and releases planned than are listed here.  Starting today, product release announcements will also be posted on the home page of the EnvisionWare Customer Center.

Every day more than 10,000 libraries world wide use EnvisionWare solutions to improve self service and library efficiency.

To read more about these products visit http:/www.envisionware.com.  Customers can download new releases from the Customer Center.  If you would like to learn more please complete a contact request and one of our consultants will respond to your needs.

Friday, September 2, 2011

Green Gold Library System Selects EnvisionWare for RFID

Kathryn Spier-Miller

Green Gold Library System Selects EnvisionWare for RFID

Atlanta, GA, September 1, 2011 – EnvisionWare, a leading provider of self service and library efficiency solutions, announced today that Green Gold Library System in Louisiana has selected EnvisionWare as their RFID provider. This is an expansion of their existing EnvisionWare services, which include EnvisionWare’s computer and print management solutions, PC Reservation® and LPT:One™.

Green Gold Library System, which circulates approximately 2.5 million items per year, includes eleven parish libraries: Bienville Parish, Bossier Parish, Caddo Parish, Claiborne Parish, DeSoto Parish, Grant Parish, Lincoln Parish, Natchitoches Parish, Sabine Parish, Webster Parish, and Winn Parish. 

“The decision to select EnvisionWare for RFID was unanimous,” said Ron Heezen, director of the Green Gold System and executive director of Shreve Memorial Library. “The company has an outstanding reputation for customer service and a track record of solid technology solutions. We visited with EnvisionWare customers throughout the country, and their seamless and efficient RFID implementations were just what we ‘envisioned’ for our own libraries.”

Caddo Parish, which includes Shreve Memorial Library and twenty-one branch locations, and Bossier Parish, which includes eight branch locations, are the first of the libraries to move forward on the EnvisionWare RFID contract. Installation will include RFID tags and conversion stations, self-service circulation, inventory management, and automated materials handling (AMH). 

As part of their review process, Shreve utilized a proprietary ROI modeling system to determine if RFID was right for them. The library also identified and implemented alternative revenue streams, like the PeoplePlus program, to help offset the costs for such library innovations.  PeoplePlus, which is accessible through the library’s home page, is a discount card program for prescriptions, dental and vision care, and other health-care costs. The library receives a portion of the revenue generated through the program, while providing the community with an alternative to the rising cost of health care.

“During these tough economic times, the library needs to operate as cost-effectively as possible, while still providing outstanding service to our community,” said Heezen. “RFID enables us to increase efficiencies on the back end, so that we can focus on providing outstanding resources and support to our community.”

“Our team is dedicated to making certain our products and customer service are the best in the industry,” said EnvisionWare Vice President Mike Monk. “We could not have asked for better references from our customers, and are thrilled that Green Gold has selected us as the RFID provider of choice for their system.”

About EnvisionWareEnvisionWare is a leading provider of self-service and library-efficiency solutions. Today, over ten thousand libraries use EnvisionWare products to enrich their service offerings and to empower their customers to do more for themselves. EnvisionWare offers twenty-two systems, including PC Reservation® computer management, LPT:One™ print management, and OneStop™ for self-service circulation. For more information about EnvisionWare, visit www.envisionware.com.