Friday, January 20, 2012

EnvisionWare Welcomes Craig Gorbet to Implementation Team

The Man in the Purple Shirt is thrilled to welcome his new colleague Craig to the Professional Services Department! Please see official press release below:

EnvisionWare, a leading provider of self‐service and library efficiency solutions, announces the appointment of Craig Gorbet as Implementation Consultant. In this role, Craig will be responsible for customer implementations for EnvisionWare hardware and software products primarily in the Western region of the United States. Craig will also work closely with other members of the implementation team to support and train customers companywide.

“Craig brings to us almost twenty years of experience in library implementations, customer training, support, and service,” said Cheryl Morgan, EnvisionWare’s Director of Professional Services. “His technical background and in‐depth knowledge of libraries and the library market will be a huge asset to our customers and implementation team.”

Prior to joining EnvisionWare, Craig served as National Technical Support Specialist for DecisionOne, a service provider for a library technology vendor. There he oversaw library installations for inventory control, self‐checkout, and RFID solutions, and trained customers and technicians on how to leverage, service, and troubleshoot equipment. Before that, Craig spent seventeen years with Checkpoint Systems, managing library
installations and operations of Checkpoint’s EM, RF, RFID, and Patron Services platforms. He holds a Bachelor of Science in Electronics Engineering Technology from DeVry Institute of Technology in California.

“EnvisionWare is a growing company with a great reputation for customer service and satisfaction,” said Gorbet. “I’m excited to join the implementation team.”

Kathryn Spier‐Miller

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